Frequently ASked Questions



How do I place an order ?
To purchase an item, enter a number into the quantity box, select your options, and push the "add to cart" button.  To change options for an item in your shopping cart, you will need to delete that item and add it again to your cart, this time with the correct options.

When you are done shopping, click the "check out" link or button beneath your shopping cart, and that will begin the check out process.  You will need to register for an account, and then provide payment info on our secure server.  Your purchase will be authorized and you will recieve a confirmation email for your order. As soon as your order is shipped, you will receive an email with all of the shipment details. If your item is on back-order, we will notify you of the estimated ship date.


What are the benefits of registering for an account?
Nused.com has an account registration process for one reason only: to provide you with many enhanced shopping features.  Registering does not take any longer than just placing a one-time purchase, but it will make it easier for future visits.  The enhanced shopping features include:

  • Express Checkout: Enjoy a quick checkout process once you enter and activate your billing and shipping settings.
  • Tracking Orders & Shipments: You can check the status of any Internet order by logging into your account. When you place an order at Nused.com you will receive an order shipment e-mail that will include your order number and tracking number if available. Once you log into your account, you will be able to view your previous order details.


What do i do if i forget my password?
Just click here, enter the email address you used when registering, and your user name and password will be emailed to you.  If you have any problems, you can always register with us again.


How do i check the status of my order?
You can check the status of any Internet order by logging into your account through the "Your Account" link or the "Check Order Status" link. Check your order status now.

When you place an order at Nused.com you will receive an order confirmation e-mail that will include your order number and tracking number. For faster service, please have this information readily available. Once you log into your account, you will be able to view your previous order details.


Is it safe to provide you with my credit card information?
ABSOLUTELY.  All credit card and personal information on our site is transmitted via a secure server, which means that the information that you provide to Nused.com when placing an order is encrypted using a high-grade encryption key for U.S. domestic use only (RC4, 128 bit).  In addition, your account information is kept in a secure database, and we do not store your credit card number.  Credit card fraud on the internet is very rare, but we have taken the steps to provide you with peace of mind when shopping with us.

For more information, please see our security statement.


What is your privacy policy?
Nused.com is committed to maintaining the privacy of our customers in the electronic environment. Nused.com does not currently share any personal information of its customers, such as name, address, telephone number or email address with any third parties.

For more information, please see our privacy policy.


What is your return policy?
For return policy information, please our click here.


What are the available shipping methods and rates?
Click here to view shipping rates and details.


How do i contact Nused.com?
email: info@planitroi.com

Nused.com
88 Ford Rd. Suite 88-03
Denville, New Jersey 07834
973-664-0700 x115